Struggling with Airdrop
Use AirDrop to share and receive photos, documents, and more with other Apple devices that are nearby.
Before you begin
- Make sure that the person you’re sending to is nearby and within Bluetooth and Wi-Fi range.
- Check that you and the person you’re sending to have Wi-Fi and Bluetooth turned on. If either of you have Personal Hotspot on, turn it off.
- Check if the person you’re sending to has their AirDrop set to receive from Contacts Only. If they do, and you’re in their Contacts, they need to have your Apple ID’s email address or mobile number in your contact card for AirDrop to work.
- If you’re not in their Contacts, have them set their AirDrop receiving setting to Everyone in order to receive the file.
You can put your AirDrop receiving setting to Contacts Only or Receiving Off at any time to control who can see your device and send you content in AirDrop.
How to use AirDrop
Follow the steps for your device.
On your iPhone 11 or later
- Open an app, then tap Share or the Share button . If you share a photo from the Photos app, you can swipe left or right and select multiple photos.
- Tap the AirDrop button.
- If the person that you want to share with also has an iPhone 11 or later model, point your iPhone in the direction of the other iPhone.
- Tap the profile picture of its user at the top of the screen. Or you can use AirDrop between your own Apple devices. If you see a red numbered badge on the AirDrop button, there are multiple devices nearby that you can share with. Tap the AirDrop button, then tap the user that you want to share with. Learn what to do if you don’t see the AirDrop user or your other device.
If the person you’re sharing content with is in your Contacts, you’ll see an image with their name. If they’re not in your Contacts, you’ll see just their name without an image.
On your iPhone XS or earlier, iPad, or iPod touch
- Open an app, then tap Share or the Share button . If you share a photo from the Photos app, you can swipe left or right and select multiple photos.
- Tap the AirDrop button.
- Tap the AirDrop user that you want to share with. Or you can use AirDrop between your own Apple devices. If you see a red numbered badge on the AirDrop button, there are multiple devices nearby that you can share with. Tap the AirDrop button, then tap the user that you want to share with. Learn what to do if you don’t see the AirDrop user or your other device.
If the person you’re sharing content with is in your Contacts, you’ll see an image with their name. If they’re not in your Contacts, you’ll see just their name without an image.
How to accept AirDrop
When someone shares something with you using AirDrop, you see an alert with a preview. You can tap Accept or Decline.
If you tap Accept, the AirDrop will come through within the same app it was sent from. For example, photos appear in the Photos app and websites open in Safari. App links open in the App Store so you can download or purchase the app.
If you AirDrop something to yourself, like a photo from your iPhone to your Mac, you won’t see an option to Accept or Decline — it’ll automatically get sent to your device. Just make sure that both devices are signed in with the same Apple ID.
How to adjust AirDrop settings
To choose who can see your device and send you content in AirDrop:
- Go to Settings, tap General.
- Tap AirDrop, then choose an option.
You can also set your AirDrop options in Control Center. Here’s how:
- On iPhone X or later, swipe down from the upper-right corner of the screen to open Control Center. Or follow the same motion to open Control Center on your iPad with iOS 12 or later or iPadOS. On your iPhone 8 or earlier or iPod touch, swipe up from the bottom of the screen.
- Press firmly or touch and hold the network settings card in the upper-left corner.
- Touch and hold the AirDrop button , then choose one of these options:
- Receiving Off: You won’t receive AirDrop requests.
- Contacts Only: Only your contacts can see your device.
- Everyone: All nearby Apple devices using AirDrop can see your device.
If you see Receiving Off and can’t tap to change it:
- Go to Settings > Screen Time.
- Tap Content & Privacy Restrictions.
- Tap Allowed Apps and make sure that AirDrop is turned on.
The Contacts Only option is available on devices that support iOS 10 and later, iPadOS, or macOS Sierra 10.12 and later. If AirDrop is set to Contacts Only on your device with an earlier software version, you’ll need to adjust AirDrop settings to the Everyone option in Settings or from Control Center. You can select the Everyone option while using AirDrop and disable it when not in use.